Terms of service
These terms apply when you scope and pay for a project on gdegou.com. By paying, you agree to them.
1. Who we are
Guilherme Degou, trading as Gdegou.UX (sole trader)
Rua do Semeador 15, 7300-306 Portalegre, Portugal
Email: gdegouux@gmail.com
2. Scope and price
Your project is defined by the services, sizes and add-ons you choose on the Scope page. The price and the deadline shown there are fixed for that scope. Anything outside it is quoted separately before we start it.
3. Payment
- You can pay 50% when you book and the other 50% before we hand over the final files, or pay the full amount up front.
- Payments are processed securely by Stripe by card, Apple Pay, Google Pay, SEPA Direct Debit or Multibanco.
- Monthly updates, if chosen, are billed monthly after launch and can be cancelled at any time, effective at the end of the paid month.
- An invoice is issued for every payment.
4. Timeline
Deadlines are counted in working days from the kickoff call. If materials we need from you (content, logos, access, feedback) arrive late, the deadline moves by the same number of days. The scope includes one round of changes per week.
5. Cancellations and refunds
Payments are non-refundable. Your payment reserves your place in our schedule and the time blocked for your project. If you decide to stop the project, we hand over everything produced up to that point, and any amount still due for that work remains payable.
This does not affect the rights you have under the law, including those described below.
If you are a consumer in the EU, you have a 14-day right of withdrawal. By booking your kickoff within that period you ask us to start the work early, and you accept that you pay for the work done until you withdraw.
6. Ownership
Once the project is paid in full, you own the final deliverables. Fonts, stock images and third-party tools keep their own licences. We may show the project in our portfolio unless you ask us not to in writing.
7. Liability
We do our work with care and to professional standards. Our total liability for any project is limited to the amount you paid for it, except where the law does not allow this limit.
8. Applicable law
These terms are governed by Portuguese law. If a dispute arises, we will first try to solve it together. Consumers may also turn to a Portuguese consumer dispute resolution (arbitration) centre.
9. Contact
Questions about these terms: gdegouux@gmail.com.
